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It is suggested that you read through this entire section before you start your course to ensure you don't encounter any problems.

Please note that this course has been tested on the latest versions of Internet Explorer, Mozilla Firefox, Google Chrome and Safari browsers. Below are some tips on accessing the course in these four browsers. If you are using a different browser and face any technical issues, please contact The Bernard Group support team at Your query will be responded to within 48 hours.


Enabling pop-up windows

Before you can start the course you will need to enable Pop Ups in your Internet browser. To do this will vary depending on the browser you are using. Please see below for instructions on 4 commonly used browsers.

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Disabling additional toolbars

Please note that if after following the instructions above, the pop-ups still don't appear, you may have to disable any additional toolbars (such as Google or Yahoo, etc.) installed in your browser. Some of these toolbars include their own pop-up blocker and may interrupt the launch of the course.

For Internet Explorer

  1. Click on spanner icon dropdown on the toolbar
  2. Click on option "Uninstall" toolbar
  3. If you see a pop-up prompt asking to confirm, click on OK

For Mozilla Firefox

Does not have additional toolbars


For Safari

  1. In the top menu, click on the "View" option
  2. Rollover "Toolbars" option to see which toolbars are active
  3. Click on any toolbar to deactivate (uncheck) the tool bar

For Google Chrome

Does not have additional toolbars

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Last modified: Tuesday, 30 September 2014, 04:25 PM